Privacy Policy

Last updated: 11 November 2026

Ooolala is a language-learning app that is not yet released. Right now, this website is a waitlist. This policy explains what happens to your data on the website today, and what we commit to once the app launches. If something here is unclear, write to privacy@ooolala.chat.

1. Who we are

Ooolala (“we”, “us”) operates ooolala.chat. For questions about personal data, contact us at privacy@ooolala.chat.

2. What we collect on this website

We collect only what you choose to send us.

• Waitlist details. Your email address and the language you want to learn first. The waitlist form does not send this data to a server. It opens a pre-filled message in your own email app, and we receive it when you press send.
• Emails you write to us. Your address, your message and anything else you include.
• Server logs. Our host, Cloudflare, keeps standard server logs, such as IP address, browser type and requested page, to deliver the site and protect it from abuse. We don’t use these logs to identify you.
• Google Fonts. The site loads its typefaces from Google Fonts. Your browser requests them directly from Google, which means Google receives your IP address and browser details. See Google’s own privacy policy for what it does with them.

3. What we don’t do

This website has no advertising trackers, no analytics cookies and no social media pixels. We don’t sell your data and we don’t share your email address with advertisers.

4. How we use waitlist data

We use your email address to send you one message when the app is available, to apply the founding-member offer of 3 months of Plus if you qualify, and to reply to anything you ask us. We will not add you to a general newsletter without asking.

5. How chat data will be handled once the app launches

The app is not released, so this section describes our commitments rather than a running service. We will update this policy, and tell waitlist members, if anything changes before launch.

• Messages and voice notes you send to an AI partner are used to generate replies, to give you corrections and pronunciation feedback, and to let your partner remember what you told them.
• You will be able to delete individual conversations, a partner’s memory of you, or your whole account and its data from inside the app.
• We will not sell your conversations and we will not use them for advertising.
• AI replies may be generated by third-party AI service providers acting on our behalf. We will list them in this policy before launch.
• Partners are AI characters. Please don’t share passwords, financial details or other sensitive information in chats.
• The app is for people aged 13 and over. We don’t knowingly collect data from children under 13, and we will delete it if we learn we have.

6. How long we keep data

We keep waitlist emails until the app launches and for up to 12 months afterwards, or until you ask us to delete them. Emails you send us are kept as long as needed to deal with your request. Server logs are kept by Cloudflare according to its own retention periods.

7. Your rights

Depending on where you live, data protection laws such as the EU and UK GDPR, Singapore's PDPA and US state privacy laws like the CCPA give you rights to access, correct or delete your personal data, object to or restrict how we use it, receive a copy in a portable format, and withdraw consent. You can also withdraw from the waitlist at any time. Email privacy@ooolala.chat from the address you signed up with, and we will respond within 30 days. If you are not satisfied with our answer, you may complain to your local data protection authority.

8. International transfers

Cloudflare and Google operate globally, so technical data about your visit may be processed outside your country. We rely on those providers’ own safeguards for that processing.

9. Security

The site is served over HTTPS and sets security headers that limit what it can load. No system is perfectly secure, so we collect as little as we can.

10. Governing law

This policy is governed by the laws of Singapore. This does not take away any mandatory consumer protection rights you have under the law of the country where you live.

11. Changes

If we change this policy, we will update the date at the top. For material changes affecting waitlist members, we will also send an email.